Privacy Policy 

At Aura10, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or book an appointment with us through Fresha.

We only collect the information necessary to manage your bookings, including your name, email address, and phone number. All appointment bookings and related data are handled securely by Fresha. You can view Fresha’s privacy policy here.

​

Your personal information is used to confirm and manage your appointments, communicate with you, and improve our services. We do not sell your information to third parties. We may share your information to comply with UK legal requirements or respond to lawful requests.

​

We may use cookies on our website to enhance functionality and improve your experience. Cookies are small data files stored on your device. For more information about cookies and how to disable them, visit www.allaboutcookies.org.

​

We retain your personal information only as long as necessary to provide our services or meet legal obligations. You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at info@aura10.com.

​

Website Enquiries and Email Marketing

 

When you contact Aura10 through our website, we collect the information you provide, such as your name, email address and message, so that we can respond to your enquiry. Contact-form submissions are not automatically added to our marketing list unless you separately choose to subscribe.

​

When you subscribe through an Aura10 website form or popup, your details are collected through our site and shared with Sender, our email-marketing provider. Sender stores and processes this information on our behalf so that we can send hair and scalp advice, availability updates, discounted training model opportunities and occasional offers.

​

We send marketing emails with your consent. You can unsubscribe at any time using the link in any marketing email or by contacting us. We may retain a minimal record of your email address and unsubscribe status to ensure that we respect your request. UK guidance requires email marketing to include a clear way to opt out.

​

Service Providers

Our website collects email submissions, and we use Sender to manage our mailing list and send marketing emails. These providers process personal information on our behalf in accordance with their respective privacy policies.

​

This Privacy Policy is governed by UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

​

For any questions or concerns, please contact us:
Aura10
Email: info@aura10.com
Address: 81 Church Road, Long Hanborough, Witney, Oxfordshire, OX29 8JF, United Kingdom